Information You Submit
A name, phone number, or address entered in a search form is sent to the provider that supplies the results. Jacksonville Residents Directory does not retain a copy of those queries on its own servers. If you contact us, we receive the contents of your message and use them only to respond.
Automatic Technical Data
Hosting systems may record ordinary log information, including IP address, browser type, pages requested, and time of access. We review this data in aggregate for site maintenance and to understand which Jacksonville record pages readers use. Cookies or similar technology may support basic analytics and advertising measurement where applicable.
How Information Is Used
The limited information described here is used to operate the reference, diagnose problems, measure traffic, answer communications, and improve pages. We do not sell visitor lists or create individual visitor profiles.
Other Websites and Search Providers
Links lead to county and state portals, archives, libraries, and search providers. Those services set their own privacy rules for submitted information. The same is true of sponsored result tools, which are supplied by another company rather than the Jacksonville reference.
Service Providers and Legal Requests
Hosting and support providers may process server-log data for us. Analytics or advertising partners may receive the automatic information described above. Information is disclosed when valid legal process requires it, and otherwise only as described in this policy.
Security and Retention
The service uses an encrypted connection, and logs are kept only for the operational purposes stated here. There are no visitor accounts, passwords, or member profiles maintained by Jacksonville Residents Directory.
Visitors Under 18
This reference is intended for adults and is not directed to children. We do not knowingly collect personal information from people under 18. If you believe a minor has sent personal information to us, contact us so it can be removed.
Access and Correction Requests
Applicable law may give a visitor the right to ask about personal information a service maintains. Because this reference keeps very little, a request usually involves checking the contact mailbox and available server logs and removing information found there where appropriate. Use the Contact page to ask. North Carolina Public Records Law, N.C. Gen. Stat. ยงยง 132-1 and 132-6, governs government records held by public custodians, not our private reference; correction or removal of a government record must be requested from that custodian.
Policy Revisions
Any change to this privacy policy will appear here. Continued use after an updated version is posted indicates acceptance of the revised policy.